National Health Insurance Company

The National Health Insurance Company, also known as Daman, is a health insurance provider based in Abu Dhabi. It is the largest health insurance provider in Abu Dhabi and the third largest in Dubai. The company offers health insurance for both citizens and residents of the UAE, through its Thiqa, Abu Dhabi Basic, and Enhanced plans. The Abu Dhabi Developmental Holding Company (ADQ) owns 80% of Daman’s shares, with the remaining 20% owned by Munich Re, who is also a strategic partner. Daman provides health fund management and administration services on behalf of several government entities, with the main ones being on behalf of the Abu Dhabi Government. The company also offers a number of private insurance products across the UAE under its Enhanced portfolio. Daman has 3,000 contracted healthcare providers in the UAE, with direct billing services across the country. In 2021, Daman launched Hayakom Thiqa digital branch services, which allowed its Thiqa members to access Daman’s entire portfolio of services online. In 2017, Daman phased out the use of plastic insurance cards, when it linked the insurance policies to the Emirates ID number of their policy holders. In 2010, the company launched its diabetes management programme, a programme that provides nutritional and exercise advice to their diabetic patients and provides them with personal and educational support.