- 93 Companies reviewed
- 50 Features considered
- 4,650 Data points analyzed
We collected 4,650 data points from 93 life insurance companies to measure financial stability, customer satisfaction, product and feature variety, and the overall buying experience. We then evaluated each company based on 50 metrics to develop unbiased, comprehensive reviews.
American Income Life Insurance is a longstanding carrier providing products to customers of all ages for over 70 years. As with any insurance provider, it’s important to research to determine whether American Income is the right fit for you. This article will provide an overview of American Income Life Insurance, including the pros and cons of the company, customer service, and complaints and scams.
Regarding life insurance, American Income Life Insurance offers both whole and term life insurance options that are flexible and customizable. However, the company’s real standout is the add-ons and additional resources for kids. This can especially appeal to parents looking to provide for their children’s future. But what are the drawbacks to American Income Life Insurance? Are there any complaints or scams associated with the company? This article will provide a comprehensive review of American Income Life Insurance to help you make an informed decision.
Key Takeaways
- American Income Life Insurance has provided products to customers for over 70 years.
- The company offers both whole and term life insurance options that are customizable.
- American Income Life Insurance has add-ons and additional resources for kids, but there may be drawbacks and complaints associated with the company.
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Overview of American Income Life Insurance
American Income Life Insurance Company (AIL) is a life insurance provider that was founded in 1951 by Harold Goodman and Bernard Rapoport. The company has grown over the years and now covers over 2 million people with more than $130 million in annual insurance product sales. American Income Life is owned by Globe Life Inc., a publicly-traded company on the NYSE with a market cap of $8.46 billion.
History
American Income Life Insurance Company was founded in 1951. The company was initially established to provide life insurance coverage to labor union members. The company has expanded its services to cover individuals across the United States.
Products Offered
American Income Life Insurance offers two life insurance policies: term and whole life insurance. The term life insurance policy provides coverage for a specific period, whereas the whole life insurance policy provides coverage for the policyholder’s entire life. In addition to life insurance, American Income Life also offers supplemental health insurance, final expense insurance, critical illness insurance, cancer protection, hospital indemnity, and guaranteed insurability.
Ratings and Reviews
American Income Life Insurance Company has high ratings from AM Best and the Better Business Bureau (BBB). The company has financial strength rating of A+ (Superior) from AM Best indicates its strong ability to meet its financial obligations. The BBB gives American Income Life an A+ rating, which indicates that the company has a good reputation for customer service. However, the company has also received negative customer feedback, with many complaints filed through the BBB.
Overall, American Income Life Insurance Company is a reputable life insurance provider offering various life insurance policies and supplemental health insurance products. The company has a strong financial strength rating from AM Best and a good reputation for customer service, but it has also received negative customer feedback.
Check Out: Jackson National Life Insurance: A Comprehensive Review
Pros and Cons of American Income Life Insurance
Pros
American Income Life Insurance Company is a longstanding carrier with several decades worth of experience in the life insurance industry. The company has a strong financial rating and is rated A+ by AM Best. This rating indicates that AIL is financially stable and can pay out claims.
AIL offers coverage in 49 states, providing customers with many options. The company offers two kinds of coverage: term and whole life insurance. Term life insurance is a more affordable option and provides coverage for a set period, while whole life insurance covers an individual’s entire life.
AIL’s whole life insurance policies provide a cash value component, which allows policyholders to build up a savings account that can be used for emergencies or other expenses. The cash value also grows tax-deferred, meaning that policyholders will not have to pay taxes on it until they withdraw it.
Cons
One of the major drawbacks of AIL is that the company does not provide any information on discounts that may be available to customers. This lack of transparency can make it difficult for customers to determine if they are getting the best deal possible.
Another downside of AIL is that there is no online claims reporting system. This can be inconvenient for customers who need to file a claim quickly or who prefer to manage their insurance policies online.
AIL only offers two kinds of coverage, which may not be sufficient for some customers. Additionally, the company does not provide a specific claims response time frame, which can be frustrating for customers waiting for a claim to be processed.
Finally, AIL has received largely negative customer feedback, with many customers reporting issues with customer service and claims processing. While this does not necessarily mean that AIL is a bad company, it is still important for potential customers to be aware of these issues before purchasing a policy.
Check Out: Freedom Life Insurance Products Overview
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You never know what battles people may be fighting.
American Income Life Insurance Complaints and Scams
American Income Life Insurance has received a fair share of complaints and allegations of scams. In this section, we will explore some common complaints about American Income Life Insurance and determine whether or not it is a scam.
Common Complaints about American Income Life Insurance
One of the most common complaints about American Income Life Insurance is its aggressive sales tactics. Many customers have reported receiving multiple calls and visits from agents even after they have expressed disinterest in their products. Some customers have also reported feeling pressured into purchasing policies they did not fully understand.
Another common complaint is the lack of transparency in their policies. According to some customers, the terms and conditions of the policies are not clearly explained, leading to confusion and misunderstandings. Some customers have reported unexpected policy changes, such as premium increases or reduced coverage.
Is American Income Life Insurance a Scam?
While there have been complaints about American Income Life Insurance, there is no evidence to suggest that it is a scam. American Income Life Insurance is a legitimate life insurance provider with over $2 billion in assets. It is rated “A+” (superior) by the Better Business Bureau and has coverage available in 49 US, Canada, and New Zealand states.
However, it is important to note that American Income Life Insurance operates as a multi-level marketing (MLM) company under the Torchmark Corporation. Some customers have reported feeling misled by agents who present themselves as job recruiters, only to later pressure them into purchasing policies or recruiting others to sell policies.
In conclusion, while American Income Life Insurance has received complaints and allegations of scams, it is a legitimate life insurance provider with a strong financial standing. However, customers should be aware of their aggressive sales tactics and the potential for MLM-style recruitment. It is important to thoroughly research and understand any policy before purchasing.
American Income Life Insurance Customer Service
American Income Life Insurance offers customer service to policyholders via phone and email. The company’s customer service representatives are available during specific hours to answer questions and address concerns.
American Income Life Insurance Customer Service Hours
American Income Life Insurance customer service representatives are available Monday through Friday from 8:00 am to 5:00 pm Central time zone. The company’s customer service department is closed on Saturdays and Sundays.
How to Contact American Income Life Insurance Customer Service
Policyholders can contact American Income Life Insurance customer service by phone or email. The company’s customer service phone number is 800-433-3405. Policyholders can also email the company at [email protected].
When contacting customer service, policyholders should have their policy number ready to provide to the representative. This will help the representative quickly access the policyholder’s account and provide accurate information.
American Income Life Insurance also offers a contact form on its website for policyholders who prefer to communicate via email. The form can be found on the company’s Contact Us page.
Overall, American Income Life Insurance’s customer service hours and contact options are standard for the industry. Policyholders should be able to reach a representative during business hours and can expect a response to their inquiries promptly.
Frequently Asked Questions
Is American Income Life trustworthy?
American Income Life Insurance Company is rated “A+” (superior) by A.M. Best and “A+” (excellent) by the Better Business Bureau (BBB). These ratings indicate that the company is financially stable and has a good reputation for customer service.
How fast does American Income Life payout?
The speed at which American Income Life pays out depends on the type of policy and the circumstances surrounding the claim. Generally, the company strives to process claims as quickly as possible and pay out benefits promptly.
How long must I wait for an American Income Life insurance claim?
The length of time it takes for an American Income Life insurance claim to be processed and paid out varies depending on the complexity of the claim and the specific policy terms. However, the company is committed to processing claims efficiently and keeping customers informed.
How is American Income Life Insurance Company rated?
American Income Life Insurance Company is rated “A+” (superior) by A.M. Best and “A+” (excellent) by the Better Business Bureau (BBB). These ratings reflect the company’s financial stability and a strong reputation for customer service.
Where is American Income Life Insurance Company?
American Income Life Insurance Company is headquartered in Waco, Texas, and operates in 49 states across the United States.
Who is the number 1 life insurance company in the US?
There is no “number 1” life insurance company in the US, as different companies may excel in different areas or offer different policies. However, several well-regarded life insurance companies in the US, including American Income Life Insurance Company, offer a range of policies to meet different needs.
